Order & Shipping Information
After you place an order with Nirante, you'll immediately receive a confirmation email letting you know we've successfully received it. Orders placed before 11:59 PM ET are processed and shipped the next business day, with processing taking place Monday through Saturday, excluding Sundays and public holidays.
Once your order ships, you'll automatically receive an email with a tracking number that you can use to follow your package via USPS. The estimated delivery time is 5 to 10 business days (Monday to Friday) after your order has shipped. We ship to addresses within the United States, and free USPS shipping applies to all orders.
Key points
Delivery delays
Haven't received your order once both the processing time and the estimated delivery time have passed? We kindly ask you to allow an extra 3 business days (Monday to Friday). If it still hasn't arrived after that, please contact us at support@nirante.com with your order number and we'll be glad to look into it for you.
Cancellations
Need to cancel your order? Please contact us as soon as possible at support@nirante.com. Once an order has been processed, cancellation is unfortunately no longer possible.
Damaged or incorrect orders
Received a damaged or incorrect item? Please take clear photos of the issue and send them, along with your order number, to support@nirante.com. We'll review your report as quickly as possible and arrange a suitable solution. We're sorry for any inconvenience.
